Last updated: 2 October 2026

 

SMP STUDIO South Africa respects your privacy and processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

 

Who We Are

 

SMP STUDIO South Africa

Trading entity: SMP STUDIO SA PTY

Address: 198 OXFORD ROAD, ILLOVO, SANDTON, 2196

Email: info@smpstudio.co.za

Website: www.smpstudio.co.za

Telephone / 0658175505

 

Information We Collect

 

When you contact us, book a consultation or receive treatment, we may collect:

your name, telephone number and email address;

information submitted through our website contact forms;

WhatsApp, email and social media messages;

appointment and consultation information;

medical history and information relevant to the safety of your treatment;

treatment and consent records;

photographs and videos taken before, during and after treatment; and

basic website information collected through cookies, Google Analytics, Google Ads or Meta services.

 

Medical information is collected only where relevant to assessing treatment suitability and providing treatment safely.

 

How We Use Your Information

We use personal information to:

respond to enquiries;

arrange consultations and appointments;

provide SMP treatments;

assess whether treatment is suitable for you;

maintain treatment and consent records;

communicate before and after treatment;

process bookings and payments;

improve our website and advertising; and

comply with legal, accounting, insurance and regulatory requirements.

 

We do not sell your personal information.

 

Who We Share Information With

 

Where necessary to operate our website and business, information may be processed by service providers

 

professional advisers such as accountants, insurers or attorneys.

 

Some of these providers may process information outside South Africa. Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with POPIA.

 

How Long We Keep Your Information

 

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected or where required for legal, accounting, insurance, treatment or business purposes.

 

General website enquiries that do not become clients will normally be deleted or de-identified when they are no longer reasonably required.

 

Client consultation, consent, medical history, treatment and photographic records may be retained for longer where reasonably necessary for treatment records, insurance, legal or regulatory purposes.

 

Changes to This Policy

 

We may update this Privacy Policy when our services, website, service providers or legal requirements change. The latest version will always be published on www.smpstudio.co.za.